Capability
Custom Telehealth Platforms
Purpose-built telehealth platforms — video, scheduling, patient intake, and clinical workflows — designed for your care model, not a vendor's template.
“Purpose-built platforms consistently reduce provider clicks-per-visit versus generic tools — because the workflow is designed around your care model, not the median.”
How we approach it
Four pillars of this capability.
Patient-Side Experience
Intake, scheduling, pre-visit forms, and frictionless video join — designed for the specific patient journey of your care model.
Provider Workspace
Encounter-centric UI, EHR integration, specialty note templates, and a documentation flow that stays out of the provider's way.
Clinical Workflow Engine
Routing rules, care team assignment, escalation paths, and asynchronous messaging between visits — all configurable to your protocols.
Operations & Compliance Layer
HIPAA BAA documentation, audit logging, AES-256-GCM encryption at rest, TLS 1.3 in transit, and Resend-wired notifications.
What we ship
Deliverables for every engagement.
- Next.js/React SPA with App Router and TypeScript strict
- Video infrastructure integration (Daily.co, Twilio, or client-specified)
- Custom scheduling engine or Calendly/Acuity integration
- Patient intake with consent capture and e-signature
- EHR integration (FHIR R4 or HL7 v2)
- HIPAA-compliant cloud infrastructure on AWS/GCP with audit trails
- Admin dashboard for provider management and visit metrics
Popular verticals
Custom Telehealth Platforms by industry.
Custom Telehealth Platforms for HRT Clinics
Read more →GLP-1 & Weight-Loss TelehealthCustom Telehealth Platforms for GLP-1 & Weight-Loss Programs
Read more →Behavioral & Mental HealthCustom Telehealth Platforms for Behavioral & Mental Health
Read more →Clinics & Specialty PracticesCustom Telehealth Platforms for Clinics & Specialty Practices
Read more →Concierge & DPC PracticesCustom Telehealth Platforms for Concierge & DPC Practices
Read more →The productized version of this capability.
AXIFI includes a production-ready telehealth operations layer. If you need a platform that also handles AI-powered clinical documentation and care coordination on top of custom visits, AXIFI is the productized path.
Common questions
Frequently asked questions.
Ready to build this capability?
We scope before we build — so you know the timeline and cost before any code is written.