How we work

Studio engagements + product pricing.

Every Synaptis engagement starts with understanding what you actually need to build. Fixed-scope Discovery, milestone Product Builds, dedicated Platform squads, or Enterprise partnerships — plus AXIFI as a productized SaaS.

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Studio Engagements

How we work with clients.

From a 2-week Discovery to a multi-year Platform Partnership — pick the shape that matches your commitment. All engagements include HIPAA BAA, milestone-based invoicing, and a named team.

Teams evaluating a build

Discovery Sprint

2-week fixed scope

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Flat fee. Credited toward next engagement if you proceed.

Requirements workshop with your clinical + technical leadership
Reference architecture document (scoped to your compliance boundary)
Risk assessment (regulatory, integration, timeline, staffing)
Buy vs. build vs. hybrid recommendation with rationale
Ballpark budget range for the recommended path
Written report you own — usable with or without Synaptis

Start Discovery

Most common

Single-product launches

Product Build

8–16 week engagement

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Fixed-scope engagement. Milestone-based invoicing.

Full spec → design → build → launch cycle
One production-grade product: portal, telehealth, scribe, WMS, or similar
HIPAA-aware architecture with BAA execution
EHR integration (up to one FHIR R4 or HL7 v2 endpoint)
Deployment + monitoring setup on your cloud or ours
90 days of post-launch support included
Handoff docs + admin training for your team

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Multi-product ecosystems

Platform Build

Multi-quarter engagement

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Retainer + milestone hybrid. Dedicated squad.

Everything in Product Build
Multiple integrated products (EHR + billing + portal + AI layer)
Custom AI model integration (fine-tuning or RAG on your clinical corpus)
Bidirectional EHR sync across Epic / Cerner / Athena / custom
Data infrastructure: warehouse, feature store, event streaming
Dedicated squad (engineering + design + clinical PM)
SOC 2 documentation support

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Health systems, OEM, white-label

Enterprise Partnership

Custom retainer

Custom

Bespoke. Multi-year. Data residency + SLA negotiated.

Everything in Platform Build
White-label & OEM deployment (your brand, our engine)
On-premise or private-cloud (US, EU, APAC data residency)
Custom SLAs down to 99.99% uptime
Named enterprise success team
Priority regulatory-audit support (HIPAA + SOC 2 + FDA if applicable)
Roadmap co-development

Contact Enterprise

AXIFI Product

Or license AXIFI directly.

For clinics ready to deploy the AXIFI clinical AI platform without a custom build engagement — SaaS pricing, month-to-month or annual.

Independent practices & small clinics

Essentials

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Per-seat, per month. Annual contract.

AXIFI ambient documentation (up to 3 providers)
SOAP note generation with physician sign-off
Basic EHR export (copy-paste + PDF)
HIPAA BAA included
99.9% uptime SLA
Email + in-app support (48 h SLA)

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Clinical Network

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Volume-based. Annual or multi-year contract.

Everything in Essentials
Unlimited providers
Bidirectional EHR integration (FHIR R4 / HL7 v2)
Real-time ambient documentation pipeline
Clinical knowledge graph (PubMed + ClinicalTrials.gov)
Patient engagement portal
Protocol builder & clinical decision support
HIPAA BAA + SOC 2 documentation
Dedicated customer success manager
Priority support (4 h SLA)

Request pricing

Health systems, networks & OEM partners

AXIFI Enterprise

Custom

Bespoke pricing, SLAs, and data residency.

Everything in Clinical Network
Custom AI model fine-tuning on your clinical corpus
White-label & OEM deployment options
On-premise or private-cloud deployment
Custom data residency (US, EU, APAC)
Advanced HIPAA audit reporting
Executive business reviews
99.99% uptime SLA
Named enterprise success team
Custom SLA + support tiers

Contact enterprise sales

All plans include a HIPAA BAA and comply with 45 CFR Parts 160 and 164. SOC 2 Type II report available under NDA on request.

Frequently asked questions

What is a Discovery Sprint and why does it exist?: Most healthcare software projects fail at the requirements stage. A Discovery Sprint gives you a written architecture doc, risk assessment, and buy-vs-build recommendation before any code is written — so the engagement starts with alignment, not assumptions.
How is Product Build scope defined?: We work with your clinical and technical stakeholders to define a fixed scope document before work begins. Milestone-based invoicing means you pay on delivery, not by the hour. Scope changes after sign-off are handled via a lightweight change order process.
Is a HIPAA BAA included in all engagements?: Yes. A BAA is executed before any PHI enters the build environment, on every engagement tier. For enterprise deployments, we also support DPA execution under GDPR.
How does AXIFI SaaS pricing differ from a studio engagement?: AXIFI is a productized SaaS platform — you license it per seat. A studio engagement is a custom build where we design and build a product to your spec. Many clients start with a Discovery Sprint and then decide which path is right for their organization.
Do you offer pilots before committing to a full engagement?: Yes. A Discovery Sprint is the structured on-ramp: two weeks, fixed fee, creditable toward the next engagement. For AXIFI specifically, we run structured 30-day pilots with 3–5 providers so you can evaluate it on real workflows.
What EHR systems do you integrate with?: We support FHIR R4 and HL7 v2 natively, covering Epic, Cerner, Athenahealth, and most major EHRs. Custom EHR integration is included in Product Build and above.

Have a question not answered here? Contact us — we typically respond within one business day.

All plans include a HIPAA BAA, SOC 2-ready audit logging, AES-256-GCM at rest, and TLS 1.3 in transit.

Security →Compliance →