Less administration. More medicine.
AXIFI automates the administrative layer around every clinical encounter — prior auth, referral routing, follow-up scheduling, and inbox triage — so your providers can focus on the work only they can do.
Built on the Synaptis trust layerHIPAASOC 2 Type IIFDA 21 CFR Part 11Trust Center
Administration has consumed clinical time.
The average US physician now spends 28 hours per week on non-clinical tasks — more than two full days of lost productive time per week per provider. Prior authorization alone accounts for 16 physician hours and 36 staff hours per physician per week (AMA 2023). These are not scheduling problems. They are systems problems.
- Prior authorization requests increased 18% year-over-year from 2021 to 2023 (CAQH)
- Average prior auth turnaround: 3.1 business days — delaying care for 1 in 4 patients (AMA)
- Referral leakage costs US health systems $800M+ annually in lost downstream revenue
- Inbox messages have grown 57% per physician since 2020 (Epic, 2023)
AI handles the paperwork. Providers handle the patients.
Prior auth automation
AXIFI reads the clinical order, determines payer requirements, assembles supporting documentation from the chart, and submits via real-time payer API. Human review only when the payer requests peer-to-peer.
Referral routing and tracking
When a referral is ordered, AXIFI selects the appropriate specialist based on payer, patient preference, quality data, and wait times. It schedules directly where integration allows and tracks completion.
Inbox triage and response drafting
AXIFI triages your providers' in-basket messages by urgency and type. Routine result notifications, refill requests, and non-urgent patient messages receive AI-drafted responses for provider one-click approval.
Follow-up coordination
AXIFI monitors patients who were referred or discharged and have not completed follow-up. It triggers outreach, closes the loop in the chart, and escalates to a care coordinator when the patient does not respond.
Hours returned. Delays eliminated.
Prior auth auto-approval rate
no human touchpoint required
Hours per physician per week saved
administrative time recovered
Day average prior auth turnaround
down from 3.1-day industry average
Weekly administrative hours per physician
Before AXIFI
After AXIFI
What is inside Provider Workflows.
Prior auth engine
Payer-aware automation for the 300+ most common prior auth codes. Uses structured chart data and natural language documentation to build complete payer submissions.
Referral intelligence
Specialist selection based on in-network status, patient panel availability, quality metrics, and wait times. Tracks referral completion and escalates non-responders.
Smart inbox triage
Classifies every in-basket message by type and urgency. Drafts provider responses for routine messages. Routes urgent items immediately.
Follow-up coordinator
Monitors open care loops — discharged patients, pending referrals, overdue labs — and automates outreach until the loop is closed or escalated.
Integrates with the systems already running your practice.
- EHR
- Epic
- Cerner / Oracle Health
- Meditech
- eClinicalWorks
- NextGen
- Payer APIs
- CAQH CORE Phase III
- CMS Prior Auth API (FHIR)
- United, Anthem, Cigna, Aetna
- Blues plans (AX API)
- Scheduling
- Epic Cadence
- Salesforce Health Cloud
- Klara
- NexHealth
- RCM
- Epic Resolute
- Oracle Health Rev Cycle
- Waystar
- Change Healthcare
Common questions.
Ready to deploy Provider Workflows in your environment?
See how Synaptis fits into your stack — no generic demos, just your workflow.